Frequently asked questions

We manufacture and supply premium bean bags in different sizes, colours, designs and materials. We also provide customised bean bags, gaming-zone seating, commercial seating solutions and bulk orders.

Yes. S.H. BEAN BAGS is a manufacturer based in Hyderabad. We handle manufacturing as well as retail, wholesale, rental, repair and refilling services.

We provide Pan-India delivery. Delivery availability, charges and timelines may vary depending on your location, order quantity and product requirements.

Yes. We supply bean bags for gaming zones, gaming cafés, lounges and commercial gaming spaces. We can also assist with bulk quantities and customised requirements.

Yes. Depending on the product, we can customise size, colour, material, design and quantity. Custom orders are subject to availability and production requirements.

Yes. We accept wholesale, bulk, corporate, gaming-zone, event and commercial orders. Contact our team with your requirement for a customised quotation.

Yes. Wholesale pricing may be available depending on the quantity, product specifications and order requirements.

Our bean bags are filled with premium expanded polystyrene (EPS) beads, selected to provide a lightweight, supportive and comfortable seating experience.

Bean bag filling naturally settles and compresses with regular use. This is normal. Additional filling can be added to restore the desired volume and firmness.

Yes. We provide bean filling/refilling services. Refilling requirements and charges depend on the product size and amount of filling required.

Yes. We provide bean bag repair services, including selected cover and stitching repairs. Repair charges depend on the type and extent of damage.

Yes. We provide bean bags for events, exhibitions, gaming events, corporate functions and other temporary requirements, subject to availability.

Delivery time depends on the product, quantity, customisation and delivery location. Our team will provide an estimated timeline when your order is confirmed.

Depending on availability, customers may be able to visit or view available products at our location. Please contact us in advance to confirm availability.

You can place an order by contacting us through WhatsApp, phone, social media or our website. Please share your required size, quantity, colour/design, location and any customisation requirements.

Typically, we require:

* Customer name
* Contact number
* Delivery location/address
* Product/size
* Quantity
* Colour/design
* Customisation requirements, if any

Advance or full payment may be required depending on the product, order value, customisation, bulk quantity and delivery requirements. Our team will confirm the applicable payment terms before processing your order.

Cancellation may be possible before production begins. Customised, made-to-order or production-started orders may not be cancellable. Please refer to our Sale Order and Refund Policies for complete details.

Products are generally not returnable simply because a customer changes their mind or selects the wrong size/colour. Products with a verified manufacturing defect or incorrect/damaged delivery may qualify for an appropriate resolution under our Return Policy.

Please contact us within 24 hours of delivery and provide clear photographs and/or video of the product and packaging. Our team will review the issue and guide you through the next steps.

Selected products may carry a warranty against specified manufacturing defects. Warranty coverage depends on the product and applicable warranty terms.

Damage caused by misuse, accidents, sharp objects, cuts, burns, pets, water exposure, improper handling, unauthorised modifications or normal wear and tear is generally not covered.

There may be slight differences between online images and the actual product due to lighting, photography, device displays and material batches.

Keep the bean bag away from sharp objects, excessive heat, open flames and harsh chemicals. Avoid dragging it over rough surfaces and handle it carefully during movement and transportation.

Yes. We accept individual retail orders as well as wholesale and bulk orders.

Yes. We cater to corporate events, exhibitions, gaming events, promotional events, institutions and commercial projects.

Yes. We provide Pan-India delivery, subject to the destination and product/order requirements.

Send us your product requirement, quantity and delivery location through WhatsApp or phone. Our team will provide the applicable quotation.

Available payment methods may include UPI, bank transfer and other payment options offered by S.H. BEAN BAGS. Please confirm the available option with our team before making payment.

Contact S.H. Bean Bags on +91 97000 75720, +91 97044 33501 or shbeanbag123@gmail.com. You can also prepare an enquiry on our Contact page.

Cleaning depends on the type of outer cover.

For removable covers, carefully remove the cover and follow the washing instructions provided for the specific material. Generally, use a mild detergent and gentle washing, and avoid harsh chemicals, bleach or excessive heat.

For non-removable covers, clean the surface using a soft cloth or sponge with mild soap and water. Do not soak the entire bean bag.

Always ensure the cover is completely dry before using or storing it.

Important: Do not wash the inner filling directly. EPS filling should be kept dry and should not be exposed to water.

Yes, if your bean bag has a removable outer cover with a suitable zipper, the cover can generally be removed for cleaning.

Before removing the cover, make sure the filling is securely contained inside the inner liner/bag to prevent the beads from spilling.

If you are unsure whether your particular model is washable or removable, contact our team before attempting to remove the cover.

With regular use, bean bag filling naturally settles and the bean bag may become less full.

To refill:

1. Place the bean bag on a clean, dry and flat surface.
2. Ensure the filling opening/zipper is securely accessible.
3. Carefully add premium EPS filling beads in small quantities.
4. Close the opening securely after filling.
5. Shake and distribute the filling evenly throughout the bean bag.
6. Adjust the quantity according to your preferred firmness and seating height.

If you are not comfortable refilling it yourself, S.H. BEAN BAGS provides professional refilling services.

Yes. EPS bean bag filling naturally compresses and settles with regular use.

This happens because the individual beads gradually lose some of their original volume and the filling settles due to body weight and repeated usage.

This is normal and does not necessarily mean the bean bag or cover is damaged.

The solution is simple — add fresh filling when required to restore the desired volume, support and comfort.

There is no fixed refill interval. It depends on:

* Frequency of use
* Weight of the user
* Duration of use
* Amount of original filling
* Type and quality of filling
* Desired firmness and seating height

A frequently used gaming-zone bean bag may require refilling sooner than one used occasionally at home.

The amount required depends on the size of the bean bag and how much the existing filling has settled.

Instead of adding a fixed quantity, we recommend adding filling gradually until the desired shape, support and comfort are achieved.

Our team can also advise you on the approximate quantity required for your specific S.H. BEAN BAGS model.

We recommend using suitable EPS bean bag filling beads of appropriate quality and size.

Using unsuitable materials or excessively heavy filling may affect the comfort, shape and performance of the bean bag.

For the best results, contact S.H. BEAN BAGS for the appropriate refill material.

Yes, refilling can be done at home if the bean bag is designed for safe refilling and the filling compartment can be accessed securely.

However, EPS beads are extremely lightweight and can easily scatter. We recommend having two people handle the refill or using our professional refilling service to avoid spills and ensure proper filling.

Yes. We provide bean bag repair services for selected types of damage, including stitching and cover repairs.

The repair cost depends on the type, location and extent of the damage. Please send us photographs of the damaged area for an assessment.

In many cases, the outer cover can be repaired or replaced depending on the model, size, construction and availability of the required material.

Contact our team with photographs and product details so we can assess the available options.

Unless a product is specifically designed for outdoor use, we recommend keeping it protected from rain, moisture, prolonged direct sunlight and harsh outdoor conditions.

Exposure to water and excessive sunlight may affect the outer material, stitching and filling over time.

Store the bean bag in a clean, dry and well-ventilated area, away from moisture, sharp objects, excessive heat and direct sunlight.

If storing for an extended period, ensure the product is completely dry and clean before storage.

The correct cleaning method depends on the type of fabric/material used for the outer cover. Always check the care instructions provided with your specific product before washing.

🧼 Cotton / Fabric Covers

* Remove the outer cover if it is designed to be removable.
* Wash using mild detergent and cold or normal-temperature water.
* Prefer gentle hand washing or a gentle machine-wash cycle.
* Do not use bleach or strong chemical cleaners.
* Avoid excessive scrubbing, as it may affect the fabric or colour.
* Dry naturally in a well-ventilated area.
* Avoid excessive direct heat.

🧼 Leatherette / Rexine / PU Covers

* Do not machine wash or soak.
* Wipe the surface using a soft, damp cloth.
* For deeper cleaning, use mild soap diluted with water.
* Do not use bleach, harsh detergents, alcohol-based cleaners or abrasive scrubbers.
* Wipe with a clean damp cloth and allow it to dry naturally.

🧼 Suede / Velvet / Special-Finish Covers

* Avoid soaking or machine washing unless the product’s care label specifically permits it.
* Clean gently using a soft cloth or suitable fabric-cleaning method.
* Avoid aggressive rubbing, which can affect the texture and finish.
* For difficult stains, professional cleaning is recommended.

⚠️ Important Before Washing

Never wash the bean bag filling directly. EPS filling should remain completely dry.

If your bean bag has an inner liner, ensure the filling is securely contained before removing the outer cover.

Send us a photo or the product details and our team can guide you on the appropriate cleaning method.

For repair, the bean bag must be sent without the EPS filling/beans inside.

Before sending the product:

1. Remove all the beans/filling from the bean bag.
2. Carefully pack the empty outer cover to prevent further damage during transportation.
3. Make sure the cover is clean and dry before packing.
4. Send the empty cover to S.H. BEAN BAGS for inspection and repair.
5. After receiving the product, our team will inspect the damage and inform you of the repair cost and estimated completion time before proceeding.

No. Bean bags should not be sent for repair with the filling inside.

The EPS beans must be completely removed before sending the product. This makes transportation safer, prevents spillage or loss of filling, and allows our team to properly inspect and repair the cover.

If you are unable to remove the filling yourself, please contact our team before sending the product. We can guide you on the safest way to remove and store the beans.